Privacy policy

PRIVACY POLICY
Marquelle Ventures Private Limited
Brand Name: Oh My Kaju™
Effective Date: 20-02-2026


1. INTRODUCTION

This Privacy Policy describes how Marquelle Ventures Private Limited (“Company”, “we”, “us”, “our”), operating under the brand Oh My Kaju™, collects, uses, processes, and protects your personal data when you visit or make a purchase from our website (“Site”).

This Policy complies with:

  • India Digital Personal Data Protection Act, 2023 (DPDP Act)
  • GDPR (General Data Protection Regulation – EU/UK)
  • Global e-commerce privacy standards
  • Payment gateway requirements (Razorpay, PhonePe, PayPal, Stripe, Shopify)

By using our website, you consent to the practices described herein.


2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal information:

A. Identity Information

  • Name
  • Username
  • Date of birth (if provided)

B. Contact Information

  • Email address
  • Phone number
  • Billing and shipping address

C. Transaction Information

  • Purchase history
  • Payment details (processed securely by payment gateways)

D. Technical Information

  • IP address
  • Device type
  • Browser details
  • Cookies and usage data

E. Communication Data

  • Customer service queries
  • Feedback and reviews

We do NOT store credit/debit card details.


3. HOW WE COLLECT DATA

We collect personal data when you:

  • Register an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Participate in promotions
  • Browse our website (via cookies)


4. PURPOSE OF DATA PROCESSING

We use your personal data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website functionality
  • Send order updates and notifications
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Provide marketing communications (only with consent)


5. LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data based on:

  • Your consent
  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate business interests


6. DATA SHARING & DISCLOSURE

We may share personal data with:

A. Service Providers

  • Payment gateways (Razorpay, PhonePe, PayPal, Stripe)
  • Shipping & logistics partners
  • Shopify platform services
  • IT and security vendors

B. Legal Authorities

When required by law or to protect legal rights.

We NEVER sell or rent personal data.


7. INTERNATIONAL DATA TRANSFERS

As we operate globally, your data may be transferred to and processed in countries outside your jurisdiction.

We ensure appropriate safeguards including:

  • Standard Contractual Clauses (SCCs)
  • Secure encrypted systems
  • Compliance with global privacy laws


8. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements


9. YOUR PRIVACY RIGHTS

Under GDPR (EU/UK Users)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent
  • Object to processing


Under India DPDP Act

You have the right to:

  • Access your personal data
  • Request correction and erasure
  • Nominate a representative
  • Withdraw consent at any time
  • File complaints with the Data Protection Board


10. COOKIES POLICY

We use cookies to:

  • Improve user experience
  • Analyze traffic
  • Enable shopping cart functionality
  • Provide targeted advertisements

You can control cookies via browser settings.


11. DATA SECURITY

We implement industry-standard security measures including:

  • SSL encryption
  • Secure payment gateways
  • Access control systems
  • Regular security monitoring

However, no internet transmission is completely secure.


12. CHILDREN’S PRIVACY

Our website is not intended for children under 18.

We do not knowingly collect data from minors.

If such data is discovered, it will be deleted immediately.


13. MARKETING COMMUNICATIONS

You may receive promotional emails or SMS only if you opt-in.

You can unsubscribe anytime via:

  • Email unsubscribe link
  • Customer support request


14. THIRD-PARTY LINKS

Our website may contain links to external sites.

We are not responsible for their privacy practices.


15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Changes will be posted on this page with updated effective date.

Continued use of the website constitutes acceptance.


16. CONTACT INFORMATION

For privacy-related inquiries or rights requests:

Marquelle Ventures Private Limited
Brand: Oh My Kaju™

Email: care@ohmykaju.com
Phone: +91 9028056561
Website: www.ohmykaju.com


By using this website, you acknowledge that you have read and understood this Privacy Policy.